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Delete your Jumgun account and data

To delete your family group and all associated data from the Jumgun (จำกัน) app:

1. Email traiphat.j@gmail.com with the subject "Jumgun data deletion request".
2. Include your 6-character family code and say you want everything deleted.
3. We will confirm by email and delete your data within 30 days.

Deleted: the family group and family code, the phone number used to sign in, uploaded photos, names, text and memories entered in the app, and game progress.

Kept: subscription purchase records held by Google Play, the App Store and RevenueCat, as required by law and their policies. These records contain no family photos or memories.

Deleting your data does not cancel your subscription. Please cancel it in Google Play or the App Store.

Delete only some data

To delete specific photos or memories while keeping your family group, email traiphat.j@gmail.com with your family code and the items you want removed. We will delete them within 30 days.